The difference between being good and being great. The difference between high-level performance and all levels below it. The distinction between someone who merely makes decisions and someone who strives to make a difference. At Rocket Mortgage FieldHouse, including the Cleveland Cavaliers and Cleveland Monsters, when you make a difference for our company and our clients you are THE DIFF.
If you are interested in employment with Cavaliers Holdings, Aramark or Rocket Mortgage FieldHouse Loans, please view our available job opportunities in the dropdown menu below. For information on team member benefits, organizational culture, and our Seasonal Program, please follow the links below.
Join Our Team!
Open interviews taking place on Thursday, November 11th from 2:00 PM - 10:00 PM for roles in Guest Services, Event Security, Housekeeping, Retail and more. You can earn a $250 hiring bonus after 90 days of joining date.
Learn More About Who We Are
Benefits & Perqs
As a part of our team, you’ll have access to our fantastic benefits plans and team member perks such as:
- 401 K Plan
- Health, Dental and Vision Coverage
- Life Insurance
- Accidental Death and Dismemberment Insurance
- Health and Dependent Care Flexible Spending Accounts
- Paid Holidays
- Family of Company Discounts
- 24/7 Garage Parking
- Snacks (popcorn, slushies, cappuccinos, etc.)
- Educational Seminars
- Wellness Program
- Team Member Exercise Facilities
- Complimentary Tickets to Home Sports Events
*Certain benefits are not inclusive to all team members and are dependent on the team member’s job status (Full Time, Part Time, Temporary, etc.)
ISMs are ideals for all of our team members to follow and the secret ingredients that make our organization so successful. We want our team members to live by the ISMs. They produce an incredible culture that promotes creativity, enthusiasm and passion. Without the ISMs, we wouldn’t be who we are today.
ISMs are ideals for all of our team members to follow and the secret ingredients that make our organization so successful. We want our team members to live by the ISMs. They produce an incredible culture that promotes creativity, enthusiasm and passion. Without the ISMs, we wouldn’t be who we are today. “Our ISMS are the core beliefs that guide us like a compass and serve as our philosophy and the foundation that firmly sits under our strategy, tactics and decision-making. Our ISMs are WHO we are. And what we do is secondary to who we are.
Dan Gilbert, Founder and Chairman
The seasonal program with Cavaliers Holdings offers individuals “hands on” experience in a number of different areas. Those selected to work will have the opportunity to become acquainted with the sports and entertainment industry, generally, and our organization, a member of the National Basketball Association, American Hockey League, Arena Football League and NBA Development League, specifically. They will be able to prove (and improve) their abilities through various job duties and responsibilities and gain valuable experience.
During the regular sports season, preference will be given to candidates who will be able to work from September-April for one of our various teams. If not all spots can be filled for the entire season, consideration will be given to applicants who are able to work in just the Fall or just the Spring (e.g. to fulfill an internship requirement for school, etc.). The following departments typically require seasonal help throughout the course of the year:
- Basketball Operations
- Community Relations
- Corporate Partnership
- Digital Team
- Group Sales
- Human Resources
- Information Technology
- Video / Game Experience
- Sourcing & Administrative Services
- Ticket Sales
Candidates should possess strong oral and written communication skills. Solid computer skills are a necessary requirement given the nature of the modern business office (experience with Microsoft Office applications: Word, Excel, PowerPoint, Outlook, etc., which are used company-wide). Candidates should be prepared to work 30-40 hours per week through the entire season. Summer Seasonal positions are also available and vary from year to year with select teams in the organization.
THE SELECTION PROCESS
- Seasonal positions will be posted online and can fulfill internship requirements for students. For a list of our current Seasonal openings, click here.
- The number of applicants for summer seasonal positions far exceeds any other period. Therefore, when possible, we encourage candidates to apply for a full year seasonal position.
- If you are not selected for the seasonal position of your choice, you may want to apply for another area or ask that we keep your resume in our active file for future consideration.