Ticket Information
Rocket Mortgage FieldHouse Box Office
Rocket Mortgage FieldHouse Main Box Office, located on the northeast side of Rocket Mortgage FieldHouse inside the Arcade Entrance, will be part of the construction zone throughout the 2018-19 season and will not be operational.
A temporary Main Box Office inside Rocket Mortgage FieldHouse is located inside the northwest Ceremonial Entrance and will be open during regular business hours:
- Monday-Friday, 9:30 a.m. – 6:00 p.m.
- Saturday 9:30 a.m. – 5:00 p.m.
- During all events.
The box office will open at noon on Sundays for all scheduled events, otherwise, it will be closed on Sunday.
On non-event days, fans can visit the Main Box Office via the RTA Walkway Entrance Ontario Street doors located on the west side of the arena.
Two auxiliary Box Office trailers will be set up outside Rocket Mortgage FieldHouse to service fans during events, one on the north side of the arena outside the NE Arcade Entrance, and the second stationed on the south side of the arena near Gateway Plaza.
How can I purchase tickets for an event?
- At the Rocket Mortgage FieldHouse Box Office
- At one of Discount Drug Mart’s 58 northern Ohio locations
To Contact a Ticket Service Representative:
- 888-894-9424 or TDD 855-416-0373
Have a question?
Call the Rocket Mortgage FieldHouse Event Information line at 216-420-2200.