Hot Wheels Monster Trucks Live

Frequently Asked Questions

What type of events can I purchase through FieldHouse+ and when do they become available?

FieldHouse+ offers discounted tickets to the following games and arena events:

Cleveland Cavaliers games

Cleveland Monsters games

Cleveland Charge games (hosted at the Wolstein Center)

Disney on Ice

Monster Jam

WWE

Trans-Siberian Orchestra

…and many more!
 

As tickets go on sale for announced shows at Rocket Mortgage FieldHouse, you will receive a monthly email directing you to come to the site to see what new offers are available.  You can keep this page bookmarked and check back at your leisure to see what’s new at the FieldHouse!

What is FieldHouse+?

FieldHouse+ is a partner offer that has been designed to cater to our closest organizations to be able to offer their employees/members discounted ticketing offers for select events at Rocket Mortgage FieldHouse.  This is a thank you for being a part of our Cavaliers and Rocket Mortgage FieldHouse family!

What is SeatGeek (and how do I redeem my tickets?)

SeatGeek is now the Official Ticketing Partner of the Cleveland Cavaliers and Rocket Mortgage FieldHouse. SeatGeek is an industry leader with a fan-friendly and forward-thinking approach towards ticket management, fan-to-fan sharing, and access. The new ticketing experience will create an exciting and improved experience.

You must first set up your SeatGeek Account Manager. This is your personalized one-stop shop on SeatGeek where you'll be able to access and transfer your seats.

Then for entry into the FieldHouse on an event night, please make sure to have the SeatGeek app downloaded on your phone.  You will be directed to scan the QR code associated with your seats for a touchless entry.

How can I cancel my ticket order?

There are no cancellations, refunds, or exchanges on ticket purchases.  All sales are final.

Does my child need a ticket?

Children under the age of two do not require a ticket for a Rocket Mortgage FieldHouse event. However, they cannot occupy a seat and must remain on a ticket holder’s lap for the duration of the event. Children two-years-old and older require tickets for admission to the arena.

Where can I find information on disability seating?

Rocket Mortgage FieldHouse Event Information and Disability Seating and Service Information is available here.  Disability seating is available for every event through the online purchase page.  For questions reguarding disability seating, call our Box Office at 216-420-2000. 

How do I get to Rocket Mortgage FieldHouse?

Located in downtown Cleveland, Rocket Mortgage FieldHouse sits 1/4 mile from all major freeways. Click here to get detailed driving directions from your house to Rocket Mortgage FieldHouse.

Where can I park when attending a Rocket Mortgage FieldHouse Event?

The Gateway East Garage and JACK. Casino Garage are two on-site garages that accommodate 3,300 cars.  The Gateway East Garage is connected to Rocket Mortgage FieldHouse via a covered walkway.  In addition, more than 17,000 parking spaces are available within a five-to ten-minute walk to Rocket Mortgage FieldHouse. More information on available parking for events.